Affordable Care Act Anti-Discrimination Provisions in Health Programs and Activities
Date: 12/11/2025
Section 1557 of the Affordable Care Act (ACA), “Nondiscrimination in Health Programs and Activities,” requires that Ventura Orthopedics:
- Provide language assistance services, free of charge, including qualified oral interpreters or written translators for individuals with limited English proficiency (LEP) if these services help to provide meaningful access to the member.
- Post notices of nondiscrimination and taglines to alert LEP members to the availability of language assistance services in at least the top 15 non-English languages spoken in the state. These notices must be posted in “significant publications,” in a conspicuous location for entities that interact with the public, and in a conspicuous location on the entity’s website.
Ventura Orthopedics complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ventura Orthopedics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Ventura Orthopedics provides:
- Free aid and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, accessible electronic formats, other formats).
- Free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, contact Ventura Orthopedics at: 1.800.698.1280.
If you believe that Ventura Orthopedics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by calling the number above and telling them you need help filing a grievance; Ventura Orthopedics is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsfExternal Link, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, 1-800–368–1019, (TDD: 1-800–537–7697).
