Change is an opportunity for growth.

Dependability creates trust. Say what you plan to do and when you’re going to do it.

Be aware of what you are capable of and when you can deliver.

Communicate in a way that reflects mutual respect and establishes a healthy working relationship.

Recognize strength in others and empower them to utilize them within the team.

Seek to understand your audience, assume nothing, utilize verbal and nonverbal cues to relay your message.

Take responsibility for your actions regardless of the outcomes.

Practice integrity. What you do and how you do it reflects you and your team.

Check your ego at the door.

Give genuine acknowledgment for a job well done. It is a currency you will never run out of.

Look forward and try to anticipate the curve balls to prepare and respond quickly.

Give yourself grace, allow for mistakes.

Everything we do is a direct reflection on us as individuals, on us as a department, on us as a company. Make choices with that in mind.
Think of how you and your actions want to be remembered.

Anticipate elements of your environment, whether they be physical, emotional, and/or professional.

We all have other things going on in the background. Give your attention and energy to where you are currently.

Engage with the person at hand, make the speaker feel important.

Practice self-reflection to identify weakness or areas to improve, seek out outside input, and never stop learning.

Take ownership and offer a solution. Identify root cause of mistake and establish a plan for future success.

Utilize compassionate decision-making.

Appreciate and acknowledge the other’s perspective. Take a minute to make a connection.

Investing in the growth of others results in the betterment of the profession, the team, and yourself.

How do you want to be remembered?

Know your limitations. Asking for help is not a sign of weakness, it’s a sign of strength.

Create habits of excellence and continue to keep them active.

Acknowledge and celebrate what makes each person unique. Create a workspace where people can express their diversity, while remaining an overall community.

Take every step possible to protect the integrity and security of all sensitive information.