Have questions about appointments, prescriptions, or billing? You’ll find answers and more on our Frequently Asked Questions (FAQ) page.
Follow our three-step process below to request physical records.
137 E Thousand Oaks Blvd
Thousand Oaks, CA 91360
Fax: 805.379.4324
3901 Las Posas Rd, Ste 4
Camarillo, CA 93010
Fax: 805.383.1786
For status updates, please visit https://verisma.com/requestor-support-center/patient-record-request/
To check the status of a request, please call (866) 442-9026
Just a friendly reminder: please remember to bring a photo ID if you plan to pick up your records in person.
We now use a digital registration and check-in system. Look for a link to complete your forms prior to your appointment. If you can’t check in beforehand, please arrive 15 minutes early, and we’ll be happy to help you.
You may use this form to submit a grievance to Anthem Blue Cross. Please attach any information you have to support the request. Send the form and any supporting information to: Grievances and Appeals, P.O. Box 4310, Woodland Hills, CA 91365-4310. Or, you may call the toll-free phone number on your member ID card to ask customer service to fill out the form for you. Anthem will send a response to your grievance within 30 calendar days from the date we receive it.
Ventura Orthopedics accepts most major insurance plans. Please confirm your coverage by contacting your insurance provider or one of our scheduling representatives at 800.698.1280 before your appointment.
Our expert-reviewed articles and videos are available to support you no matter where you are in your patient journey.
Visit our Frequently Asked Questions for more information regarding Appointments, Prescriptions, Billing and more.
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Phone – 1.800.698.12800
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